| Moving (continued) |
| Written by Eric Fritz | |
| Saturday, 15 July 2006 | |
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So, we've packed most of the day-to-day stuff up, have most everything loaded on the truck, and are solidly on our way for "moving". Couple minor casualties so far, but it doesn't look like anything major. So, with that out of the way -- let's get right down to complaining: The last time I checked, having a "RESERVATION" meant that you actually had a tangible place holder or a confirmed spot in line for something. While this was MY understanding of "reservation", it's clearly different than what UHaul has as a definition of "reservation" . . . . which seems to be something like "You can have what you need, unless there's someone else that also needs the same thing at a similar time. Then, we'll over-book, change your reservation, and tell you at the last possible minute (less than 18 hours from scheduled pickup) that we're competely changing your schedule. And oh yeah, it says 'subject to availability' when you make a reservation, so that means we can overbook whenever we feel like. And oh yeah, nobody can help you in the Corporate office, so you have to call the branch office . . . . who's an independent, and has no control over scheduling (supposedly)." AVOID Uhaul like the plague . . . . this evidently happens all the time. |